BPO

“By outsourcing IT enabled services requirements to India, large overseas companies, including increasing number of Fortune 500 companies and existing overseas service providers are not only achieving significant benefits in cost, quality and time but also creating platforms for building new businesses. Overall, these benefits are due to the advantages offered by relevant skill-surplus economies. India offers the case of best value proposition for all IT enabled services.” NASSCOM.

We specialize in the following areas:

  • Recruitment Process Outsourcing
  • Call Center Services

1.Recruitment Process Outsourcing: Webscape can provide a both permanent and Contract staffing firms to US based firms. All our recruiters are trained in the US process and have successfully placed candidates abroad. We have a dedicated US number as well as an office there. We have an extensive database of candidates in the US.

2.Call Center Services: We can provide 350 seats at a Mumbai based Call Center. Our Services help you provide better service to your customers, while substantially saving costs to your company. We provide the latest technology, world-class infrastructure, and a team of highly trained professionals to interact with your customers.

The company provides telemarketing, collection services, customer service billing, and technical support for its clients. The customer care team satisfies customers’ needs and requests round the clock using the following communication channels

  • Voice Calls- PSTN- Inbound and Outbound
  • IVR
  • Fax Interaction
  • E-mail Management- Proactive and Reactive
  • Online support- chat
  • Web Call back (VoIP)
  • E-commerce
  • Locator systems
  • Snail Mail

Please e-mail us at sales@webscapetech.com for further information